Terms and Conditions
1. About Us
Who Do You Need (WDYN) is an online directory and promotional platform connecting users with independent professionals and businesses.
2. Nature of the Service
WDYN provides:
Online profiles
Promotional exposure
Enquiry forwarding
WDYN does not:
Verify qualifications, certificates, insurance, or licensing
Assess competence, quality, or legality of services provided
Act as an agent, employer, or intermediary in contracts
All services are provided independently between the professional/business and the client.
3. Membership & Payments
Memberships may be purchased via Ko-fi or other payment providers.
Payments may be processed by:
Ko-fi
Stripe
TBF Website Design payment systems
WDYN does not store card or banking details.
Prices are subject to change with reasonable notice.
Membership time begins once a profile goes live.
4. Cancellations & Refunds
Memberships may be cancelled at any time.
No refunds are provided for time already used.
Cancellation stops future billing only.
5. Profile Content
Members are responsible for ensuring that:
All content is accurate and lawful
Images and text do not infringe copyright
Claims made are truthful and not misleading
WDYN reserves the right to edit, suspend, or remove profiles that breach these terms.
6. Promotion Rights
By joining WDYN, you grant permission for:
Your profile
Images
Business name
to be used for promotional purposes across:
The WDYN website
WDYN social media platforms
Marketing materials
No additional compensation is owed for promotion.
7. Limitation of Liability
WDYN is not liable for:
Loss, damage, or disputes arising from services provided
Missed enquiries or business opportunities
Client dissatisfaction
All interactions are at the user’s own discretion and risk.
8. Platform Changes
WDYN may:
Update features
Improve layouts
Modify services
without affecting existing membership terms unfairly.
9. Governing Law
These terms are governed by the laws of England and Wales.
Privacy Policy
Who Do You Need website is owned by TBF PARTNERS LTD, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Who Do You Need, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Who Do You Need website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the Who Do You Need, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@whodoyouneed.co.uk
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@whodoyouneed.co.uk.
